How do I return an item for a replacement or refund of the product is faulty?
Send a little email to email@example.com, within 7 working days and please let us know your order number, product description, reason for return, and whether you'd like a replacement or refund.
All orders must be sent back unopened, in the same condition as they were supplied. And, they must be received within 14 days from the date that you received your order.
If you'd like a refund, the full order amount will be refunded to you and processed to your payment card within 30 days. However, we cannot cover the cost of your return postage.
How do I return an item for a replacement or credit note if I have changed my mind?
If you had a change of mind, but the item is not faulty, please contact us to make arrangements. You have 14 days from the date your order was confirmed to change your mind, and the products must be received within 14 days after that. We can not cover the cost of your return postage and the items must be unopened and in perfect condition. Upon receipt of the returned items and they are in perfect condition, we will issue you a credit note to use on our online store. We are unable to offer refunds for unwanted items. Soz.